Explore Your DNA - Privacy Policy

This Privacy Policy describes Our policies and procedures on the collection, use, and disclosure of Your information when You use the Service and tells You about Your privacy rights and how the law protects You.
We use Your personal data, including sensitive data such as DNA information, to provide and improve our Service. By using the Service, You agree to the collection and use of information in accordance with this Privacy Policy.

Interpretation and Definitions

Definitions

Account: a unique account created for You to access our Service or parts of our Service.
Company (referred to as "the Company", "We", "Us" or "Our"): Explore Your DNA.
Cookies: small files placed on Your device.
Country: France.
Device: any device that can access the Service.
Personal Data: any information that relates to an identified or identifiable individual, including DNA data provided by You.
Service: the website and services provided by Explore Your DNA (https://www.exploreyourdna.com).
You: the individual accessing or using the Service, or the company/legal entity on whose behalf such individual is accessing or using the Service.

Types of Data Collected

Personal Data

While using Our Service, We may ask You to provide Us with certain personally identifiable information that can be used to contact or identify You, including:

Email address
First and last name
Payment information (handled securely by third-party payment providers)
DNA data and raw data files (for generating genetic reports)
Usage Data (e.g., IP address, browser info)

DNA/Genetic Data:
To generate reports and deliver features of our Service, we may request your raw DNA data (e.g., in file format from third-party DNA testing providers). This data is used solely for generating reports and features that You request.

Payment Information

Payments for our service are securely processed through third-party payment providers, Stripe and PayPal. We do not store or process your credit card or banking details. Please refer to Stripe's and PayPal's respective privacy policies for more information.

Use of Your Personal Data

We may use Personal Data for purposes including:

To provide and maintain our Service, including processing DNA raw data in order to generate your reports and access requested features.
To manage your Account as a registered user.
For the performance of a contract, such as fulfilling purchases or processing your raw DNA data for analysis.
To process payments via Stripe and PayPal. Your payment information is submitted directly to these providers.
To contact you regarding reports, support matters, or updates.
For research, development, and improvement of our Service, in anonymized or aggregated form.
For legal and compliance purposes, when required by French or EU law.

We will never sell or share your DNA/raw data with third parties for marketing or unrelated purposes.

Sharing Your Personal Data

We may share your data only as follows:

With Service Providers (e.g., Stripe and PayPal for payment processing). These entities are under obligation to protect your data.
With Trusted Staff and select contractors strictly on a need-to-know basis for processing your DNA data to generate reports.
With Law Enforcement only as required by applicable law.
For Business Transfers: If our business is acquired, we will inform you before your personal data is transferred and becomes subject to a different policy.
With your Consent: We may share your information for other purposes only if you provide explicit consent.

We do not share your raw DNA data or any results with third parties except as necessary to provide the analytical Service to you, or if required by law.

Retention and Deletion of Your Data

We will retain your personal and DNA data only as long as necessary:

For the purposes set out in this Privacy Policy;
As required to comply with legal obligations;
DNA/raw data is stored only for as long as needed to generate your reports or deliver requested features. You may request deletion at any time by contacting us.

How to Delete Your Data:
If you wish to have your account, reports, or DNA/raw data deleted, please contact us at our contact page. We will comply unless retention is required by law.

Security of Your Data

We use industry-standard security measures, including secure file storage, encryption in transit, strict staff access controls, and regular audits to protect your data.

Despite our efforts, no method of transmission or storage is 100% secure. If you have reason to believe your data has been compromised, please contact us immediately.

International Data Transfers

Your data may be processed outside of France only if adequate protections are in place, and as necessary to provide the Service. We comply with EU data transfer requirements, including GDPR.

Children's Privacy

Our Service is not intended for anyone under the age of 13. We do not knowingly collect data from children. If you believe a child under 13 has provided us with data, contact us so we can delete it.

Your Rights

Under French and EU (GDPR) law, you have rights including to:

Access, correct, or delete your personal data and your DNA/raw data
Withdraw consent
Restrict or object to certain processing (e.g., marketing)
File a complaint with a data protection authority

Links to Other Websites

We may link to third-party sites, including payment providers. We are not responsible for their privacy practices. Please review their privacy policies before submitting data.

Changes to this Privacy Policy

We may update this Privacy Policy periodically. Updates will be posted on this page, with notice given for material changes.

Contact Us

If you have any questions about this Privacy Policy or wish to exercise your data rights:
By visiting: https://www.exploreyourdna.com/contact-us.aspx