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Terms & Conditions

Last updated: May 12, 2025

1. Introduction

These Terms and Conditions govern your use of the ancestry report services provided by Explore Your DNA. By using our website or purchasing our Services, you agree to these Terms.

2. Raw DNA Data Upload

You are responsible for obtaining your DNA data from services such as 23andMe, AncestryDNA, and others. By uploading your raw DNA data file, you acknowledge and consent to our processing of this data for the sole purpose of generating your ancestry report.

3. Privacy & Data Security

  • Your DNA data and personal information are treated as strictly confidential.
  • Your raw DNA data is used exclusively to generate the report you purchase and is not shared or sold to third parties.
  • We use industry-standard security measures to protect your data.
  • We comply with applicable data protection laws such as the GDPR and CCPA, if applicable.
  • For more, see our Privacy Policy.

4. Payment Processing

All payments are processed securely via third-party providers (Stripe and PayPal). We do not store your full payment information.

5. No Medical or Health Advice

Our reports are for informational and entertainment purposes only, and are not a substitute for professional medical, genetic, or health advice. We do not provide diagnoses, medical consultations, or treatment recommendations.

6. Eligibility

You must be at least 18 years old (or the age of majority in your jurisdiction) to use our Services.

7. User Responsibilities

  • You represent that you have the legal right to upload the DNA data provided.
  • You agree not to use our Services for unlawful purposes, including but not limited to unauthorized access to genetic data of others.

8. Refunds

All sales are [final/subject to our refund policy]. If you experience a technical issue, please contact support at info@exploreyourdna.com.

9. Intellectual Property

All content, software, and reports provided by [Your Business Name] remain our intellectual property. You may use your report for personal use only and may not resell or redistribute it.

10. Limitations of Liability

We provide our reports “as is” and make no guarantees regarding accuracy, completeness, or fitness for a particular purpose. To the fullest extent permitted by law, we disclaim all liability for damages arising from your use of our reports or Services.

11. Modifications to Terms

We may update these Terms at any time. Continued use of our Services constitutes acceptance of the updated Terms.

12. Contact

For questions regarding these Terms, contact us at: info@exploreyourdna.com